Innovations in IT & Security Management - Kaseya https://www.kaseya.com/innovations/ IT & Security Management for IT Professionals Tue, 08 Apr 2025 10:37:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 Cooper Copilot: Smart SOP Generator https://www.kaseya.com/innovations/cooper-copilot-smart-sop-generator/ Wed, 05 Mar 2025 10:34:17 +0000 https://www.kaseya.com/?post_type=innovation&p=22380 Eliminate the hassle of manual documentation and inconsistent processes with AI-generated SOPs. Automatically transform real-time actions as you work —Read More

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]]> Eliminate the hassle of manual documentation and inconsistent processes with AI-generated SOPs. Automatically transform real-time actions as you work — every click and every keystroke — into step-by-step guides to streamline tasks.

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]]> Integrated Executive Summary – Datto Antivirus https://www.kaseya.com/innovations/integrated-executive-summary-datto-antivirus/ Fri, 07 Feb 2025 05:49:01 +0000 https://www.kaseya.com/?post_type=innovation&p=22257 Showcase how you effectively protect and defend your clients’ environments against threats during QBRs with automated Datto Antivirus Executive ReportsRead More

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]]> Showcase how you effectively protect and defend your clients’ environments against threats during QBRs with automated Datto Antivirus Executive Reports in myITprocess.

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]]> Datto RMM Software Asset Tracker https://www.kaseya.com/innovations/datto-rmm-software-asset-tracker/ Fri, 06 Dec 2024 10:59:31 +0000 https://www.kaseya.com/?post_type=innovation&p=21877 Achieve efficient resource management and faster troubleshooting with automated license-to-device linking and software usage summaries—powered by AI via Cooper CopilotRead More

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]]> Achieve efficient resource management and faster troubleshooting with automated license-to-device linking and software usage summaries—powered by AI via Cooper Copilot for complete visibility.

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]]> PCI DSS – SAQ SPoC https://www.kaseya.com/innovations/pci-dss-saq-spoc/ Wed, 04 Dec 2024 11:07:18 +0000 https://www.kaseya.com/?post_type=innovation&p=21859 Compliance Manager GRC now supports the PCI DSS – SAQ SPoC Standard. Businesses using off-the-shelf mobile devices with a secureRead More

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]]> Compliance Manager GRC now supports the PCI DSS – SAQ SPoC Standard. Businesses using off-the-shelf mobile devices with a secure card reader that is part of a PCI SSC-validated SPoC solution are required to periodically complete the PCI DSS Self-Assessment Questionnaire Software-based PIN entry on COTS (SAQ SPoC). This new Compliance Manager GRC standard makes it easy for IT professionals and MSPs to navigate the PCI DSS – SAQ SPoC security requirements to perform assessments and manage ongoing IT security compliance needs.

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]]> Backup Concierge Program https://www.kaseya.com/innovations/backup-concierge-program/ Thu, 05 Dec 2024 10:33:55 +0000 https://www.kaseya.com/?post_type=innovation&p=21869 Purpose-built for Datto MSPs to ensure proper data protection AND profitability – and it’s free! Your dedicated Backup Solution ArchitectRead More

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]]> Purpose-built for Datto MSPs to ensure proper data protection AND profitability – and it’s free! Your dedicated Backup Solution Architect is always just one call, email or text away.

Learn More >

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]]> myITprocess Device Expiration Auto-Documentation https://www.kaseya.com/innovations/myitprocess-device-expiration-auto-documentation/ Mon, 25 Nov 2024 10:27:39 +0000 https://www.kaseya.com/?post_type=innovation&p=21794 Enrich device documentation and reduce downtime with automatically synced myITprocess hardware expiration dates inside IT Glue for proactive support andRead More

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]]> Enrich device documentation and reduce downtime with automatically synced myITprocess hardware expiration dates inside IT Glue for proactive support and complete visibility.

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]]> Integrated Executive Summary – Datto EDR https://www.kaseya.com/innovations/myitprocess-integrated-exec-summary-datto-edr/ Mon, 25 Nov 2024 10:14:34 +0000 https://www.kaseya.com/?post_type=innovation&p=21789 Highlight critical security metrics during client QBRs with visually engaging Datto Endpoint Detection and Response (EDR) reports in myITprocess, reinforcingRead More

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]]> Highlight critical security metrics during client QBRs with visually engaging Datto Endpoint Detection and Response (EDR) reports in myITprocess, reinforcing security strategies and client trust.

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]]> Collision Free Ticketing https://www.kaseya.com/innovations/collision-free-ticketing/ Thu, 14 Nov 2024 17:14:59 +0000 https://www.kaseya.com/?post_type=innovation&p=21738 Receive immediate notifications and visibility whenever another technician is viewing or editing the same ticket, reducing risks of conflicting updatesRead More

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]]> Receive immediate notifications and visibility whenever another technician is viewing or editing the same ticket, reducing risks of conflicting updates or duplicated efforts.

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]]> Cooper Copilot for Autotask https://www.kaseya.com/innovations/cooper-copilot-for-autotask/ Fri, 15 Nov 2024 11:14:30 +0000 https://www.kaseya.com/?post_type=innovation&p=21740 Amplify your IT expertise and achieve more with Autotask’s AI Assistant. Get the TL:DR faster with Smart Ticket Summary; PolishRead More

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]]> Amplify your IT expertise and achieve more with Autotask’s AI Assistant. Get the TL:DR faster with Smart Ticket Summary; Polish your replies with Smart Writing Assistant; and document actions taken with Smart Resolution Summary. Learn More >

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]]> Cooper Copilot for Kaseya BMS and Vorex https://www.kaseya.com/innovations/cooper-copilot-for-kaseya-bms-and-vorex/ Mon, 25 Nov 2024 10:19:46 +0000 https://www.kaseya.com/?post_type=innovation&p=21792 Amplify your IT expertise and achieve more with BMS and Vorex’s AI Assistant. Get the TL:DR faster with Smart TicketRead More

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]]> Amplify your IT expertise and achieve more with BMS and Vorex’s AI Assistant. Get the TL:DR faster with Smart Ticket Summary; Polish your replies with Smart Writing Assistant; and document actions taken with Smart Resolution Summary

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